Shipping & Delivery
At Nefertem Essence , we understand the excitement of receiving your order, and were honored to have you as a new member of our family. Here’s how we handle your order from the moment you make your purchase
Delivery Timeframe:
The expected delivery time is between 3 to 4 working days from the moment your purchase is complete.
Order Processing:
We ensure that your order is processed accurately and with care by our in-house inventory supervisors.
Order Confirmation:
Upon completing your purchase, you will receive an email confirmation with the details of your order, including the items purchased, your chosen payment method, and the total cost.
Courier Contact
Our courier will reach out to you to confirm and verifythe delivery details.
Delivery Completion
Once your order has been delivered, please note that the courier cannot assist with any issues related to the delivery package. If there are any concerns, please refer to our Exchange & Return Policy.
Working days
Our working days are from Monday to Friday, between 9:00 AM to 6:00 PM. Friday and Saturday are non-working days and are not included in the shipping or ordering process.
24/7 Online Support
Need Help? Contact us 7 days a week. Email our support team at info@nefertemessence.com
Free Shipping - 14-Day FREE Returns
We offer free returns on all damaged, defective, or incorrectly shipped items to ensure your shopping experience is flawless.
100% PAYMENT SECURE
We ensure secure payment with trusted encrypted transactions, so you can shop with confidence.
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